Thankfully, many cybersecurity tools have begun to integrate directly with RMM products, so that IT experts can directly run security scans from their RMM portal.Įssentially, an RMM can be a toolbox for any successful MSP, as they house and provide direct access to the most essential tools necessary for IT experts today. For an MSP supporting just a few clients that each have 100 machines, this laborious process could eat up entire days.
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Years ago, MSPs would have to install antivirus software on each client machine, and then individually run antivirus scans or remediation tools.
It also means that MSPs can fix critical problems for their clients as they arise, rather than having to take scheduled, physical trips on a rotating basis just to find out whether a client’s machines and networks are operating smoothly.īut the benefit of these tools extends further than basic maintenance, as RMM software can also give MSPs an option to monitor cybersecurity protection to their clients all at once. That means that, with a good RMM, the IT experts working at an MSP do not need to physically visit a client to fix their computer or to address any help tickets. RMM tools allow those external IT shops-called “Managed Service Providers” or MSPs-to do much of their work remotely. Remote Monitoring and Management (RMM) software is one of the go-to products for the types of IT shops that externally support small-to-medium-sized businesses, from dentists’ offices to independent newspapers to small retail shops.
As cybersecurity products evolve to better protect against new forms of malware, trickier evasion techniques, and more organized cybercrime campaigns, the practice of cybersecurity evolves, too, providing simple, streamlined methods to manage hundreds of endpoints through one tool: RMM software.
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